--- title: "About" url: https://www.sanaway.co.uk/about/ date: 2020-11-29 modified: 2025-04-25 author: "Sanaway" description: "Find out more about Sanaway A unique, auditable Zero Waste to Landfill washroom service provider. Sanaway provides a range of comprehensive washroom and matting services tailored to suit the need..." image: https://www.sanaway.co.uk/wp-content/uploads/2020/11/about-sanaway-1024x352.jpg word_count: 1009 --- # About ![about sanaway](https://www.sanaway.co.uk/wp-content/uploads/2020/11/about-sanaway.jpg) # Find out more about Sanaway A unique, auditable Zero Waste to Landfill washroom service provider. Sanaway provides a range of comprehensive washroom and matting services tailored to suit the need of each individual client. Working across the South of England, and nationally through our partner network, we are dedicated to the provision of outstanding customer care. Our unique family based approach, regardless of your size or budget, allows us to provide a service specific to your needs and requirements. ###### Call our friendly team on 0345 094 9495 or click to email us ## About Sanaway ![zero waste to landfill](https://www.sanaway.co.uk/wp-content/uploads/2020/12/sanaway-zwtl.jpg) ![zero waste to landfill](https://www.sanaway.co.uk/wp-content/uploads/elementor/thumbs/zwtl-icon-ozk4qtdrgj04arhq0tfjk19b7v156mkmvk6i6uw0fw.png) ## ZERO WASTE TO LANDFILL **We operate a unique auditable Zero Waste to Landfill provision within the washroom services sector.** **Zero Waste to Landfill** is based on Energy from Waste (EFW) technology and is a sustainable solution for both waste management and energy production. Only 0.005% of the process is non-recyclable and all recyclable elements are removed before the incineration process. ![iso](https://www.sanaway.co.uk/wp-content/uploads/elementor/thumbs/iso-icon-ozk4rhtke7xkomi823zucv3anvooqr9nmx54o1vry4.png) ## ISO 14000 **Our market leading standard gives our clients the benefits of ‘continuous improvement for ISO 14000’ whilst reinforcing their environmental commitment and credentials to both their staff and clients.** ![iso 14000](https://www.sanaway.co.uk/wp-content/uploads/2020/12/sanaway-iso14000.jpg) ![](https://www.sanaway.co.uk/wp-content/uploads/2020/12/sanaway-service-difference.jpg) ![service difference](https://www.sanaway.co.uk/wp-content/uploads/elementor/thumbs/service-icon-ozk4vle877jlbejv4ds9qbunxdhbb8jij7kd0hsyt8.png) ## SANAWAY SERVICE DIFFERENCE **Our dedicated Customer Service team are always ready and here to help.** - Email service notification the week prior to delivery - Consistent schedule of service day each period - All service staff registered on the live DBS update service - Dedicated and uniformed service staff member for each site - A unique provider of auditable ZWTL disposal services - Dedicated Customer Service team – no call centres - No charge for DOC paperwork ![ready to serve](https://www.sanaway.co.uk/wp-content/uploads/elementor/thumbs/247-icon-ozk4wmzrskz27t190u1ci2d3osbzv4os0dns7k97wc.png) ## READY TO SERVE **Our dedicated staff are always ready to respond.** - A family run business – service is priority - We’re real! – no automated services - Our staff care – they really do, see our testimonials - Responsible – If it is our responsibility, we own it and will deal with it ![sanaway ready to serve](https://www.sanaway.co.uk/wp-content/uploads/2021/03/sanaway-ready-to-serve.jpg) ## Customer Testimonials “Sanaway were chosen to provide the feminine hygiene and roller towel service at the School because of their competitive tendering, their proposed service delivery, their environmental policy plus the additional personal touch from the two Managing Directors of the Company. Their personal aftercare service is second to none with both Managing Directors being only a telephone call away; which is a crucial factor when trying to resolve problems speedily. Since they have commenced their service at this Institution, it has been seamless.” Josette Edwards-LeighLondon School of Economics “My company have dealt with Sanaway for several years now and have found the level of service provided to be excellent. They do what they say they're going to do, when they say they're going to do it and when emergencies occur we have found their speed of reaction second to none. I would have no hesitation in recommending Sanaway to any prospective employer for the full range of services that they provide.” David McLeodCresswell Facilities Management & Office Services "We chose Sanaway over other suppliers as not only was their pricing competitive, their service delivery and personal customer support has been excellent. As a Managing Agent it is critical that we provide a seamless and trouble free service to our customers and since rolling out Sanaway's service across the majority of our managed sites this has been achieved." Tracey WellsWadham and Isherwood Management Limited "We moved our washroom hygiene contract to Sanaway having been unhappy with the service provided by one of the national market leading companies. Sanaway have exceeded our expectations. They deliver their service on time, at the frequency that has been agreed, and to a very high and professional standard. The operative we have is Enhanced DBS Checked, as expected, and as we have been assigned a particular person to our school they have learnt where everything is and can carry out the service unsupervised. I would highly recommend Sanaway to any organisation that is looking to change washroom hygiene provider." Ben RobertsCharters School "We have been using Sanaway for a few years now and have never looked back. We only pay for the service that we get and nothing more. I have found Sanaway to be very easy to work with at all levels. Patrick sorted out our contract and advised on what we would need. I receive a monthly email from the service team to advise me of what day their operative will be coming to site. On that day the operative will come to site collect keys and passes and go about their work in a discrete manner. I cannot sing Sanaway’s praises enough for the professional way they work." Nigel BlakeSexey’s School "I have worked with Sanaway for the past six years and have always found them incredibly helpful and responsive to queries. We often make last minute requests for servicing or for extra supplies and have never been let down yet – demands are always met by the next service date, rarely more than a week’s wait, however difficult the request. We are often approached by other companies looking to take over the contract but have never found customer service to be anywhere near as good as Sanaway. They may not be the cheapest option but in my view they are by far the best to work with." Lindsay AldousSherborne School "We are now well into our contract with Sanaway and are pleased with our decision to move away from another supplier. As a Local Authority school we must try to get the best value for the services we purchase. The previous supplier was very cheap but hard to contact, unreliable and their drivers would only collect / deliver to the kerbside, which meant my site team spent many hours collecting and delivering the bins. Our move to Sanaway has saved man hours and efforts and a bonus is that we have a consistent driver / technician meaning this service is at no cost to our busy operations." Nickie ClapsonSackville School Are you a small business? Looking for peace of mind keeping your staff and visitors safe? Take a look at our Small Business Hygiene Pack which contains 3 essential products which every small business needs. [ FIND OUT MORE ](https://sanaway.co.uk/washroom-services/small-business-hygiene-pack/)